Crystal Mountain Hotel Wisla, Wisla
About the Hotel
Crystal Mountain Hotel Wisła is a five-star establishment located on the slope of Bukowa Mountain, seamlessly blending modern architecture with its natural surroundings. This hotel offers a variety of amenities, including an indoor pool, spa facilities, and activities like skiing and cycling. Its strategic location provides close proximity to local attractions such as the Museum of Skiing and a range of ski lifts.
Location
Conveniently situated in Wisła, the hotel is 0.8 miles from the Museum of Skiing and is surrounded by skiing attractions. The nearest airports include John Paul II International Kraków–Balice and Ostrava Leos Janacek Airport, both offering easy access for travelers. Public transport options and hotel parking enhance accessibility, making it an ideal base for exploring the scenic mountain region.
Rooms
Each guest room at Crystal Mountain Hotel Wisła is designed for comfort, featuring air conditioning, a flat-screen TV with cable channels, and a balcony offering city or mountain views. Rooms include essential amenities such as a private bathroom with a shower, towels, and bathrobes. Guests can also find a kettle in every room for added convenience, ensuring a pleasant stay.
Eat & Drink
The hotel boasts two restaurants, Crystal and Panorama, both offering a rich buffet for breakfast and dinner. Each restaurant features local and international cuisine, with options tailored for children and specific dietary needs. The hotel's Lobby Bar and Pool Bar provide additional casual dining and drink options, allowing guests to enjoy snacks and refreshments throughout the day.
Leisure & Business
Crystal Mountain Hotel Wisła caters to both leisure and business guests, offering a variety of facilities including a Blue Lagoon Aquapark with an indoor and outdoor pool, fitness center, and spa with saunas and wellness treatments. The hotel also provides well-equipped business meeting spaces suitable for conferences and events, accommodating up to 1,000 participants, thereby ensuring a balance of relaxation and productivity.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Ski storage
- Elevator
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Water sports
- Ski school
- Hiking
- Cycling
- Yoga class
- Aerobics
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Seasonal outdoor pool
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Sun terrace
- Garden area
- BBQ facilities
- Spa & wellness center
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was a mixed experience. The rooms offered beautiful mountain views but had safety issues with a broken glass, which was concerning, especially when traveling with small kids. The location was superb, providing a calming atmosphere, but some funny situations occurred in the restaurant.
The hotel offers good mount views and enjoyable rooms, perfect for families; however, safety concerns arose due to a broken glass, especially while traveling with small kids. The service, though claiming a high standard, needs more training. The location is superb with pleasant surroundings, ideal for dog owners.
Staying at this hotel was really enjoyable, especially when traveling with kids. The room had good mount views, but it was concerning to find a broken glass, making it super unsafe, especially with small children.
Staying at the hotel was an enjoyable experience overall, with good mountain views from the room being a definite highlight. However, the presence of a broken glass in the room made it unsafe, particularly when traveling with small kids.
The hotel is perfect for families with kids, especially enjoyable with the pool access from the room. The hotel staff are great at their job but might need more training to truly hit that luxury 5-star service level.
The hotel is a pleasant and calming spot, superb location. The rooms are enjoyable, particularly for families, but safety concerns emerged with broken glass. The service tries to maintain a 5* standard, needing more training. The dining experience is high-class with appropriate prices. The facilities offer high-class comfort.
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