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Crystal Mountain Hotel Wisla, Wisla
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Key details
About the Hotel
Ul. Bukowa,
Wisla,
Poland,
43-460,
Silesia
Crystal Mountain Hotel Wisla offers 5-star accommodation featuring modern design and amenities. This family-friendly hotel boasts an indoor pool, fitness center, and high-quality dining options.
Rooms & Amenities
Rooms at Crystal Mountain Hotel Wisla include air conditioning, flat-screen TVs with cable channels, kettles, and private bathrooms with showers. Some rooms offer balconies with city or mountain views, and the hotel provides free WiFi and amenities such as bathrobes and slippers.
Dining Options
The hotel features a restaurant serving continental and buffet breakfast options. Guests can enjoy room service and drinks at the bar. Local ingredients are highlighted in dishes prepared by Chef Krystian Kubski.
Leisure & Activities
Crystal Mountain Hotel Wisla offers leisure activities that include skiing, cycling, and an outdoor seasonal pool. A spa area includes a sauna, hammam, and a jacuzzi, while a kids' playground caters to younger guests.
Business & Local Area
The hotel accommodates business needs with a business center and offers meeting spaces for up to 1000 participants. Guests can access nearby attractions such as the Museum of Skiing and the Kuba Ski Lift, which is 5 miles away.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
John Paul II International Krakow-Balice (KRK)
88.3
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was impressive, offering a wide variety of tasty options that catered to all tastes.” view full review
Relaxing Pool Area
“The pool area was not only clean but also had a perfect temperature, making it a true oasis for relaxation.” view full review
Stylish Decor
“The overall interior design of the hotel was modern and stylish, creating a lovely atmosphere throughout our stay.” view full review
Great Kids Club!
“The kids club was exceptionally well-organized, with friendly staff who engaged beautifully with the children.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Ski storage
Elevator
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Water sports
Ski school
Hiking
Cycling
Yoga class
Aerobics
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Infinity pool
Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Sun terrace
Garden area
BBQ facilities
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Massage
Pool with view
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Ul. Bukowa,
Wisla,
Poland,
43-460,
Silesia
Map view
street view
Ul. Bukowa,
Wisla,
Poland,
43-460,
Silesia
City landmarks
Lipowa 4A
Habsburg Hunting Palace in Wisla
1.6
mi
Sztwiertnia's house in Wisla
4600 ft
Lutheran rectory in Wisla-Centrum
4800 ft
Museums
Muzeum Beskidzkie
2.4
mi
Wodna 3
Museum of Skiing
4000 ft
Boleslawa Prusa
Amphitheater of St. Hadyna
3700 ft
Aleja księdza Biskupa Juliusza Bursche 3
The water park Tropikana
4000 ft
P. Stellera 1
Andrzej Podzorski Beskid Museum in Wisla
4400 ft
Przylesie 1A
Muzeum Spadochroniarstwa i Wojsk Specjalnych
2200 ft
Bukowa
2500 ft
1 Maja 48 a
Sports Trophies Gallery Adama Malysza
1.3
mi
Spa Center
Golebiewska Medical Spa
2000 ft
Krzeselko Stanislawa Hadyny
3900 ft
Muzeum Narciarstwa
2600 ft
Pomnik Stanislawa Hadyny
4000 ft
1 Maja 49
Parafia Ewangelicko-Augsburska w Wisle
4600 ft
Dr. Julian Ochorowicz
3900 ft
Events
Amfiteatr
3900 ft
Amphitheater Stanislaw Hadyna
4000 ft
43-460 Wisła
Pomnik Jana Sztwiertni
4000 ft
Jan Sztwiernia
4000 ft
43-460 Wisła
Aleja Podan i Legend w Parku Kopczynskiego
4100 ft
Wisle Market Square
4200 ft
Kolejowa
Skolnity Kolej Linowa
2.4
mi
Lipowa 7
Kosciol Rzymskokatolicki pw. Wniebowziecia NMP
1.6
mi
Partecznik 8
Ski lifts Partecznik
1.7
mi
bulwar Księżycowy
Park
2.4
mi
1 Maja 55
Wislanska Ciuchcia
2.4
mi
1 Maja 3
Avenue of Stars Sports
2.4
mi
Nearby
Lesny Kosciol "Na Bukowej"
1900 ft
Restaurants
Chata Olimpijczyka Jasia i Helenki
2100 ft
Aleja Juliusza Bursche 33 U podnóża Hotelu Gołębiewski
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
excellent dining options
welcoming atmosphere
potential service improvements
lack of specific areas for dog owners
7.4/10
Very good
Rooms
7.2
Location
8.5
Service
6.7
Dining
8.5
Guest reviews
7.4/10
based on 7 reviews
8.8
8.8/10 based on 3892 reviews
Louise
United Kingdom,
March
2024
8.2/10
My stay at the hotel was a mixed experience. The rooms offered beautiful mountain views but had safety issues with a broken glass, which was concerning, especially when traveling with small kids. The location was superb, providing a calming atmosphere, but some funny situations occurred in the restaurant.
Rooms
7.0
The rooms had incredible mount views from the pool to your room, but a broken glass made it unsafe, particularly when traveling with children.
Service
8.0
The staff made efforts to provide a 5-star service and cater to dog owners, offering various amenities and services like room service and welcome drinks.
Location
9.0
The location was pleasant and calming, with superb surroundings, especially in the restaurant. However, some amusing incidents occurred during ordering.
Dining
8.0
The dining experience was high-class, offering fantastic and extensive options.
Facilities
9.0
The facilities were well-maintained, providing a luxurious experience for guests.
Douglas
United Kingdom,
January
2024
7.6/10
The hotel offers good mount views and enjoyable rooms, perfect for families; however, safety concerns arose due to a broken glass, especially while traveling with small kids. The service, though claiming a high standard, needs more training. The location is superb with pleasant surroundings, ideal for dog owners.
Rooms
7.0
The rooms are really enjoyable, especially when traveling with kids, but had a broken glass that made it super unsafe, especially traveling with small kids. Good mount views add to the experience.
Service
6.0
The staff tries to convince guests of a 5-star experience, but more training is needed to meet those expectations.
Location
9.0
The location is superb, with calming surroundings suited for dog owners. Easy access to the á la carte restaurant and breakfast area.
Dining
8.0
Facilities
8.0
Well-equipped facilities offering a range of services.
Stuart
United Kingdom,
November
2023
7.6/10
Staying at this hotel was really enjoyable, especially when traveling with kids. The room had good mount views, but it was concerning to find a broken glass, making it super unsafe, especially with small children.
Rooms
7.0
The room had good mount views and was enjoyable overall, but the broken glass made it unsafe, especially when traveling with small kids.
Service
6.0
The staff understands that they work in a 5-star hotel and tries to cater to dog owners. However, there is an attempt to convince guests that it is a Polish 5-star hotel, leading to some confusion.
Location
8.0
The location was pleasant and calming, superb for dog owners. Everything was great, especially in the restaurant, despite some funny situations while placing orders.
Dining
9.0
The dining experience was high-class with appropriate prices. The restaurant was fantastic and very extensive, offering exceptional dishes.
Facilities
8.0
The facilities were well-equipped, providing a variety of services including room service, dry cleaning, housekeeping, and more.
Dudley
United Kingdom,
October
2023
7.6/10
Staying at the hotel was an enjoyable experience overall, with good mountain views from the room being a definite highlight. However, the presence of a broken glass in the room made it unsafe, particularly when traveling with small kids.
Rooms
7.0
Despite having good mountain views, the room had a broken glass which was a safety concern, especially when traveling with small kids.
Service
6.0
The service staff tried to convince us that it is a high-quality Polish 5-star hotel, but more training is needed. However, they were friendly and understood they work in a demanding environment.
Location
8.0
The location was pleasant and calming, offering superb mountain views. However, it could be more dog-friendly in terms of planning for dog owners.
Dining
9.0
The dining experience was fantastic with a variety of choices, especially fresh Mediterranean dishes. However, there were some humorous situations faced while ordering, notably in the restaurant.
Facilities
8.0
The hotel had excellent facilities, although more attention to room maintenance and safety is recommended.
Terry
United Kingdom,
July
2023
8.4/10
The hotel is perfect for families with kids, especially enjoyable with the pool access from the room. The hotel staff are great at their job but might need more training to truly hit that luxury 5-star service level.
Rooms
8.0
Accessing the room from the pool adds an extra fun element, especially when traveling with kids.
Service
7.0
The staff understands they are in a 5-star hotel and strive to provide good service, but there is potential for improvement in certain areas.
Location
9.0
The hotel's location is superb, offering a pleasant and calming atmosphere, although some adjustments for dog owners may be needed, especially in the dining areas.
Dining
9.0
The dining experience is fantastic, with a beautiful restaurant that offers high-class meals, although some situations may get funny specifically for dog owners. The prices are appropriate, and the variety, including vegetarian options, is impressive.
Facilities
9.0
The hotel facilities are top-notch, offering everything from room service to laundry and even ski pass vendor services.
excellent dining options
potential service improvements
Dick
United Kingdom,
April
2023
7.6/10
The hotel is a pleasant and calming spot, superb location. The rooms are enjoyable, particularly for families, but safety concerns emerged with broken glass. The service tries to maintain a 5* standard, needing more training. The dining experience is high-class with appropriate prices. The facilities offer high-class comfort.
Rooms
7.0
Enjoyable rooms, especially for families, but safety concern with broken glass.
Service
7.0
Service tries to meet 5* standards but could use more training.
Location
8.0
A pleasant and calming location, great for dog owners.
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